Returns & Exchanges

At Cult Furniture, we want you to love your new interior pieces, which is why we offer a straightforward 14-day return policy for any items that aren't the perfect fit for your home. Please ensure all items are returned in their original packaging and in a resaleable condition.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal with your order number and postcode to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully repack your furniture in its original box, ensuring all protective inserts are in place to prevent damage during transit.

• 3.
  Arrange Collection

  Choose between our courier collection service for large furniture items or a drop-off point for smaller accessories and lighting.

• 4.
  Receive Your Refund

  Once our warehouse team has inspected the returned goods, we will process your refund to your original payment method within 5-10 business days.