Frequently Asked Questions

Everything you need to know about your Cult Furniture order

What are your standard delivery times and costs?

Standard delivery for in-stock items typically takes 3-5 working days. Shipping costs are calculated at checkout based on the size of the item and your delivery location.

What is your return policy for furniture items?

We offer a 14-day return policy. If you are not completely satisfied, you can return your items in their original packaging for a refund, minus any applicable collection fees.

Do your products come with a warranty?

Yes, all our furniture items come with a 12-month warranty against manufacturing defects to ensure you can shop with total peace of mind.

Can I request fabric samples before purchasing a sofa or chair?

Absolutely. We offer a fabric swatch service for most of our upholstered ranges so you can check the color and texture in your own home before committing.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and offer flexible financing options through Klarna and Clearpay for eligible orders.

Does the furniture arrive fully assembled?

Most of our items require minimal assembly, such as attaching legs to chairs or tables. Detailed instructions and necessary tools are included in every box.